Fire Protection Account Manager: Growth & Solutions

Hiller Companies, LLC; New Castle (DE); On-site; USD 70,000 - 120,000; Full time

Job summary

The Hiller Companies, LLC is seeking an Account Manager to drive new business and support growth in fire alarm, sprinkler, and suppression services. The role emphasizes owner-direct sales expertise and a disciplined approach to account management in a large organization.

The Account Manager will nurture client relationships, analyze market needs, and coordinate with operations to ensure successful project delivery while supporting revenue growth initiatives.

Responsibilities

• Identify and pursue new business opportunities within the assigned territory or market segment.
• Conduct market research to understand customer needs, industry trends, and competitor offerings.
• Generate leads through networking, cold calling, referrals, and other sales strategies.
• Collaborate with the sales team and management to develop effective sales strategies and marketing initiatives.
• Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
• Conduct regular site visits, review inspection reports, assess clients' fire protection needs and offer appropriate solutions.
• Prepare technical scope of work proposals and presentations.
• Follow through on sold projects to ensure satisfactory completion. Ensures a smooth "sale to operations" turnover and monitor's progress.
• Actively involved and participates in civic and professional industry organizations.
• Provide technical expertise and guidance to customers regarding fire protection systems, equipment, and compliance with industry regulations.
• Collaborate with and cost review opportunities with internal teams, such as operations project managers and technicians, to ensure smooth execution of services and projects.
• Prepare regular sales reports, forecasts, and analyses for management review.
• Maintain a qualified funnel of opportunities, achieve new customer acquisition and profit goals consistently.
• Function as a consultant to customers, recommend services for business goals, set market pricing and position Hiller as an industry leader in service delivery.
• Monitor and evaluate sales performance against targets and implement corrective actions as necessary.
• Other duties as assigned.

Job description

The Hiller Companies, LLC is seeking an Account Manager to drive new business and support growth in fire alarm, sprinkler, and suppression services. The role emphasizes owner-direct sales expertise and a disciplined approach to account management in a large organization.

The Account Manager will nurture client relationships, analyze market needs, and coordinate with operations to ensure successful project delivery while supporting revenue growth initiatives.