Account Manager

The Hiller Companies; Chesapeake (VA); On-site; USD 60,000 - 85,000; Full time

Job summary

A leading fire protection firm is seeking an Account Manager to drive business growth in the fire alarm, sprinkler, and suppression markets. The ideal candidate will have a proven track record in owner direct sales and will collaborate closely with the sales team to expand market share. This role includes identifying new business opportunities, conducting market research, and maintaining strong relationships with clients. Competitive base salary and commissions are offered, influenced by experience and location.

Qualifications

• Proven experience in account management and business development.
• Knowledge of fire protection systems and industry regulations is beneficial.
• Strong analytical skills to assess customer needs and market trends.
• Technical and sales skills to expand market share.

Responsibilities

• Identify and pursue new business opportunities.
• Conduct regular site visits and assess clients’ fire protection needs.
• Prepare technical proposals and maintain client relationships.
• Collaborate with the sales team and management to develop effective sales strategies and marketing initiatives.
• Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
• Conduct regular site visits, review inspection reports, assess clients’ fire protection needs and offer appropriate solutions.
• Prepare technical scope of work proposals and presentations.
• Follow through on sold projects to ensure satisfactory completion and smooth sale-to-operations turnover.
• Actively involved in civic and professional industry organizations.
• Provide technical expertise and guidance to customers regarding fire protection systems, equipment, and compliance with industry regulations.
• Collaborate with internal teams on cost reviews to ensure smooth service execution.
• Prepare regular sales reports, forecasts, and analyses for management review.
• Maintain a qualified funnel of opportunities and achieve new customer acquisition and profit goals.

Skills

Owner direct sales

Technical and sales skills

Market research

Networking

Customer relationship management

Education

Relevant degree or experience

Job description

The Hiller Companies, LLC has an immediate opening for Account Manager. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standards of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance, and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal – making the world a safer place.

Job Summary: The Account Manager is responsible for generating new business and supporting the growth in the fire alarm, sprinkler, and suppression business. The Account Manager should have experience in owner direct sales as well basic understanding the plan and spec market, preferably in a large organization where they have gained experience and appreciation for a disciplined approach to account management and the competitive bid process. The position requires multi-faceted technical and sales skilled individual to expand our market share and support the overall service revenue growth strategy.

Key Responsibilities

• Identify and pursue new business opportunities within the assigned territory or market segment.
• Conduct market research to understand customer needs, industry trends, and competitor offerings.
• Generate leads through networking, cold calling, referrals, and other sales strategies.
• Collaborate with the sales team and management to develop effective sales strategies and marketing initiatives.
• Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
• Conduct regular site visits, review inspection reports, assess clients’ fire protection needs and offer appropriate solutions.
• Prepare technical scope of work proposals and presentations.
• Follow through on sold projects to ensure satisfactory completion. Ensures a smooth “sale to operations” turnover and monitor’s progress.
• Actively involved and participates in civic and professional industry organizations.
• Provide technical expertise and guidance to customers regarding fire protection systems, equipment, and compliance with industry regulations.
• Collaborate with and cost review opportunities with internal teams, such as operations project managers and technicians, to ensure smooth execution of services and projects.
• Prepare regular sales reports, forecasts, and analyses for management review.
• Maintain a qualified funnel of opportunities, achieve new customer acquisition and profit goals consistently.
• Function as a consultant to customers, recommend services for business goals, set market pricing and position Hiller as an industry leader in service delivery.
• Monitor and evaluate sales performance against targets and implement corrective actions as necessary.
• Other duties as assigned.

Pay Range: Our Account Managers earn a competitive base salary and sales commissions. Exceeding sales goals can have a huge impact on total earnings! The individual starting salary will be determined by factors including education, skills, experience, expertise and geographic location.