Fire-Grilled Service Team Member — Growth & Perks

El Pollo Loco; Lancaster (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Employee discount on food

Medical, Dental, and Vision Insurance

401(K) plan with match and immediate v

Eligibility for benefits based on avg.

Job summary

El Pollo Loco is hiring a Service Team Member in Lancaster, CA. You will greet guests, assemble orders, and help prep fire-grilled favorites while maintaining a clean, welcoming environment. Competitive hourly pay and flexible scheduling support growth with the brand.

The role emphasizes friendly service, accurate order processing, and positive customer experiences, with opportunities for advancement as you contribute to a high-energy team.

Qualifications

• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Work collaboratively with restaurant team members and management to achieve operational goals.
• Greet and assist customers with their orders in a friendly and helpful manner.
• Continuously strive to meet or exceed customer expectations and satisfaction.
• Assist in preparing food items in strict compliance with company recipes and procedures.
• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
• Use suggestive selling to complete the customer experience and increase sales.

Skills

Customer service

Cash handling

Job description

El Pollo Loco is hiring a Service Team Member in Lancaster, CA. You will greet guests, assemble orders, and help prep fire-grilled favorites while maintaining a clean, welcoming environment. Competitive hourly pay and flexible scheduling support growth with the brand.

The role emphasizes friendly service, accurate order processing, and positive customer experiences, with opportunities for advancement as you contribute to a high-energy team.