Fire Dispatcher: Rapid Incident Coordination & Radio Ops

911 Emergency Communications; Fountain City (WI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Fountain City, WI is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues and hazardous incidents. You will receive incident information, alert resources, and maintain radio contact with responding crews, following established plans and directions.

Ideal candidates have a high school diploma or GED and are comfortable with computer systems, maps, data entry, and radio communications.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication

Multitasking

Radio procedures

Team coordination

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Fountain City, WI is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues and hazardous incidents. You will receive incident information, alert resources, and maintain radio contact with responding crews, following established plans and directions.

Ideal candidates have a high school diploma or GED and are comfortable with computer systems, maps, data entry, and radio communications.