Fire Dispatcher - Critical Incident Communications Pro

911 Emergency Communications; Town of Hawkins (WI); On-site; USD 45,000 - 75,000; Full time

Job summary

911 Emergency Communications in Hawkins, WI is seeking skilled Fire Dispatchers to coordinate responses to fires and other emergencies. You will receive incident information, alert appropriate resources, and maintain clear communication with responding crews.

The role emphasizes organized information handling, radio discipline, and adherence to established response plans under the direction of authorized personnel. Candidates should be prepared for shift work including overnights and weekends.

Qualifications

• High school diploma or GED (Commonly required).
• Fire dispatch certification or EMS training may be required for some assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Radio dispatch

Multitasking

Education

High school diploma or GED

Job description

911 Emergency Communications in Hawkins, WI is seeking skilled Fire Dispatchers to coordinate responses to fires and other emergencies. You will receive incident information, alert appropriate resources, and maintain clear communication with responding crews.

The role emphasizes organized information handling, radio discipline, and adherence to established response plans under the direction of authorized personnel. Candidates should be prepared for shift work including overnights and weekends.