Emergency Fire Dispatch Specialist

911 Emergency Communications; Town of Florence (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Florence, WI is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves documenting incident details, alerting resources, and maintaining communication with responding crews.

Applicants should have a high school diploma or equivalent. Fire dispatch training or emergency medical dispatch exposure may be required for certain assignments; strong data entry and maps skills are valued.

Qualifications

• Clear radio communication is essential for accurate and timely dispatch.
• Organized information handling helps track incidents and resources efficiently.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and risks to ensure accurate dispatch.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels and unit status to maintain situational awareness.
• Relay information about occupants and changing conditions during incidents.
• Process requests for additional resources per procedures.
• Coordinate mutual-aid communications when needed.
• Record dispatch times and unit movements for post-incident review.

Skills

Clear radio communication

Organized information handling

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Florence, WI is seeking fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role involves documenting incident details, alerting resources, and maintaining communication with responding crews.

Applicants should have a high school diploma or equivalent. Fire dispatch training or emergency medical dispatch exposure may be required for certain assignments; strong data entry and maps skills are valued.