Fire Dispatcher: Life-Saving Emergency Communications

County Emergency Communications; Milton (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

County Emergency Communications in Milton, MA, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise data handling, clear radio communication, and the ability to manage incident information within established procedures.

Noon-to-night shifts, overtime, and weekend coverage may be required to support major incidents and ensure continuous emergency communications responsiveness.

Qualifications

• High school diploma or equivalent is commonly required; some employers offer entry-level instruction.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Experience with fire communications training is preferred for specialized roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Accurate data entry

Maps

Radio communication

Computer systems

Education

High school diploma

Tools

Computer systems

Job description

County Emergency Communications in Milton, MA, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise data handling, clear radio communication, and the ability to manage incident information within established procedures.

Noon-to-night shifts, overtime, and weekend coverage may be required to support major incidents and ensure continuous emergency communications responsiveness.