Fire Dispatch Specialist — Emergency Communications Pro

911 Emergency Communications; Milton (LA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Overtime

Shift premiums

Professional development

Job summary

911 Emergency Communications in Milton, LA invites applications for Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, rescues, hazardous conditions and other emergencies, receive incident information, alert appropriate resources, and maintain radio communications with responding crews.

The role requires organized information handling, clear radio communication, and the ability to follow established response plans and directions from authorized personnel.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Experience with computer systems and data entry is helpful.
• Fire dispatch certification or related coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Attention to detail

Multitasking

Calm under pressure

Education

High School Diploma or GED

Job description

911 Emergency Communications in Milton, LA invites applications for Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, rescues, hazardous conditions and other emergencies, receive incident information, alert appropriate resources, and maintain radio communications with responding crews.

The role requires organized information handling, clear radio communication, and the ability to follow established response plans and directions from authorized personnel.