Emergency Fire Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Town of Milton (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime

Job summary

911 Emergency Communications in Milton, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions and other emergencies handled by fire services. They receive incident information, alert appropriate resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and the ability to maintain incident details while following established response plans and directions from authorized

Qualifications

• A high school diploma or recognized equivalency is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications in Milton, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions and other emergencies handled by fire services. They receive incident information, alert appropriate resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and the ability to maintain incident details while following established response plans and directions from authorized