Mission-Critical Fire Dispatcher (24/7 Shifts)

County Emergency Communications; Milford (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

County Emergency Communications in Milford, MA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain contact with responding crews.

The role requires calm, precise data handling, and strong radio communication. Training and certifications may be required for some postings, with scheduling that may include overnight shifts and weekends.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Tools

Computer systems

Job description

County Emergency Communications in Milford, MA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain contact with responding crews.

The role requires calm, precise data handling, and strong radio communication. Training and certifications may be required for some postings, with scheduling that may include overnight shifts and weekends.