Fire Dispatcher: 24/7 Emergency Communications Pro

911 Emergency Communications; Town of Genoa (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Job summary

911 Emergency Communications in Genoa, WI is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, hazardous conditions, and other emergencies, ensuring incident details are current and resources are alerted efficiently.

This role may require entry-level instruction or fire communications training, with potential certifications for specialized assignments. Strong radio, data-entry, and map-reading skills are essential for daily operations.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification or emergency communications training may be required for some assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications in Genoa, WI is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses to fires, hazardous conditions, and other emergencies, ensuring incident details are current and resources are alerted efficiently.

This role may require entry-level instruction or fire communications training, with potential certifications for specialized assignments. Strong radio, data-entry, and map-reading skills are essential for daily operations.