Fire Dispatcher - 24/7 Emergency Communications Pro

911 Emergency Communications; L'Anse (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Michigan seeks experienced Fire Dispatcher professionals to coordinate fire service responses and maintain clear radio communications. You will document incidents, verify locations, alert units, and monitor status across multiple channels.

The role demands attention to detail, the ability to work under pressure, and willingness to work varied shifts including nights, weekends, and holidays. Prior fire dispatch training is a plus.

Qualifications

• A high school diploma or GED required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and updates.

Skills

Communication skills

Radio communication

Attention to detail

Organizational skills

Education

High School Diploma or GED

Tools

Dispatch software

Job description

911 Emergency Communications in Michigan seeks experienced Fire Dispatcher professionals to coordinate fire service responses and maintain clear radio communications. You will document incidents, verify locations, alert units, and monitor status across multiple channels.

The role demands attention to detail, the ability to work under pressure, and willingness to work varied shifts including nights, weekends, and holidays. Prior fire dispatch training is a plus.