Fire Dispatcher: Emergency Communications

911 Emergency Communications; Healdsburg (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications seeks Fire Dispatchers in Healdsburg, CA. You coordinate fire responses, verify locations, alert stations, and monitor status across radio channels while documenting incident details. Strong data entry and radio communication skills are essential.

A high school diploma or GED is commonly required, with training provided by some agencies. Work includes on-site shifts, overtime, and continuous coverage during major incidents.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Information management

Radio communication

Data entry accuracy

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communications

Job description

911 Emergency Communications seeks Fire Dispatchers in Healdsburg, CA. You coordinate fire responses, verify locations, alert stations, and monitor status across radio channels while documenting incident details. Strong data entry and radio communication skills are essential.

A high school diploma or GED is commonly required, with training provided by some agencies. Work includes on-site shifts, overtime, and continuous coverage during major incidents.