Fire Dispatch Specialist - 24/7 Emergency Communications

911 Emergency Communications; Alamo (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications is seeking qualified Fire Dispatchers in Alamo, CA. The role focuses on receiving reports, verifying locations, alerting stations, and coordinating with responding crews to manage emergency incidents.

Applicants should have a high school diploma or GED and be comfortable with computer systems, maps, and radio communication. Shift work including overnights, weekends, and holidays may be required.

Qualifications

• High school diploma or GED required or equivalent.
• Comfortable with computer systems, maps, and radio communication.
• Ability to handle information accurately and follow procedures.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus per approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and updates.

Skills

Radio communication

Data entry

Attention to detail

Calm under pressure

Education

High school diploma or GED

Tools

Computer systems

Maps

Dispatch software

Job description

911 Emergency Communications is seeking qualified Fire Dispatchers in Alamo, CA. The role focuses on receiving reports, verifying locations, alerting stations, and coordinating with responding crews to manage emergency incidents.

Applicants should have a high school diploma or GED and be comfortable with computer systems, maps, and radio communication. Shift work including overnights, weekends, and holidays may be required.