Fire Dispatcher: Critical Incident Coordination

911 Emergency Communications; Davidson (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Davidson, NC is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include receiving incident reports, validating locations, alerting stations, and monitoring radio channels to ensure timely dispatches.

Applicants should have a high school diploma or equivalency and may need fire dispatch or EMS training. The role may involve shifts, overtime, and on-site work at the Davidson location.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio communication

Map reading

Computer literacy

Education

High School Diploma or GED

Job description

911 Emergency Communications in Davidson, NC is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include receiving incident reports, validating locations, alerting stations, and monitoring radio channels to ensure timely dispatches.

Applicants should have a high school diploma or equivalency and may need fire dispatch or EMS training. The role may involve shifts, overtime, and on-site work at the Davidson location.