Charlotte Fire Dispatcher: Critical Incident Communications

911 Emergency Communications; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Charlotte is seeking a Fire Dispatcher who coordinates fire and rescue responses, maintains incident details, and ensures rapid, accurate communication with responding crews.

The role requires organized information handling, strict adherence to procedures, and the ability to work shifts that may include nights, weekends, and holidays in a fast-paced environment.

Qualifications

• High school diploma or GED commonly required; training provided by some employers.
• Clear radio communication skills and the ability to manage incident information accurately.
• Familiarity with computer systems and dispatch software may be required for specific assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and risks; alert stations and dispatch units as needed.
• Monitor radio channels and incident status; relay updates to crews and units.
• Record dispatch times and unit movements; coordinate with mutual aid when required.

Skills

Radio communication

Organization

Attention to detail

Communication

Education

High school diploma or GED

Tools

Computer systems

Maps

Dispatch software

Job description

911 Emergency Communications in Charlotte is seeking a Fire Dispatcher who coordinates fire and rescue responses, maintains incident details, and ensures rapid, accurate communication with responding crews.

The role requires organized information handling, strict adherence to procedures, and the ability to work shifts that may include nights, weekends, and holidays in a fast-paced environment.