Fire Dispatcher: Critical Incident Communications Pro

911 Emergency Communications; Iowa Falls (IA); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications is seeking qualified candidates for a fire dispatch position. Duties include receiving and documenting reports, verifying locations and risks, and alerting stations and dispatching apparatus using approved assignments.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Fire dispatch certification or related emergency training may be required for some assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Job description

911 Emergency Communications is seeking qualified candidates for a fire dispatch position. Duties include receiving and documenting reports, verifying locations and risks, and alerting stations and dispatching apparatus using approved assignments.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication. Fire dispatch certification or related emergency training may be required for some assignments.