24/7 Fire Dispatcher: Critical Communications Pro

911 Emergency Communications; Glencoe (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous situations. The role involves receiving incident details, alerting resources, and maintaining continuous communication with responding crews.

Dispatchers must handle information accurately, follow established procedures, and adapt to all-hours staffing requirements during major incidents. Strong computer, map, and radio skills are essential for success.

Qualifications

• High school diploma or equivalent required; some employers offer entry training.
• Fire dispatch certification or EMS training may be required for certain assignments.
• Comfort with computer systems, maps, and radio communication is expected.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Clear radio comms

Attention to detail

Under pressure

Organized information handling

Education

High school diploma or equivalent

Fire dispatch certification/EMS training

Tools

Dispatch software

Job description

911 Emergency Communications seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous situations. The role involves receiving incident details, alerting resources, and maintaining continuous communication with responding crews.

Dispatchers must handle information accurately, follow established procedures, and adapt to all-hours staffing requirements during major incidents. Strong computer, map, and radio skills are essential for success.