Fire Dispatcher: Critical Incident Communications Pro

Emergency Telecommunicator Services; Ithaca (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher to coordinate responses and maintain clear radio communications during emergencies. You'll verify locations, alert stations, monitor status, and document incident details in accordance with procedures.

The role requires composure, accuracy, and teamwork in a fast-paced environment. Applicants should have a high school diploma or GED and may need dispatch or EMS training.

Qualifications

• High school diploma or GED is required.
• Dispatch certification or EMS training may be required for certain assignments.
• Comfort with computers, maps, and radio communication is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources via established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Computer literacy

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher to coordinate responses and maintain clear radio communications during emergencies. You'll verify locations, alert stations, monitor status, and document incident details in accordance with procedures.

The role requires composure, accuracy, and teamwork in a fast-paced environment. Applicants should have a high school diploma or GED and may need dispatch or EMS training.