Colton Fire Dispatcher: Critical Incident Coordinator

911 Emergency Communications; Colton (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

911 Emergency Communications in Colton, CA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident details, alert resources, and maintain radio contact with responding crews.

The role requires organized information handling, accurate data entry, and the ability to follow established plans. Training and certification requirements vary by agency, with possible shift work including nights and weekends.

Qualifications

• High school diploma or GED required.
• Comfort with computer systems and accurate data entry.
• Fire dispatch training or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organizational skills

Clear radio communication

Data entry

Maps and computer systems familiarity

Education

High school diploma or GED

Tools

Radio communications systems

Dispatch software

Job description

911 Emergency Communications in Colton, CA seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents. You will receive incident details, alert resources, and maintain radio contact with responding crews.

The role requires organized information handling, accurate data entry, and the ability to follow established plans. Training and certification requirements vary by agency, with possible shift work including nights and weekends.