Fire Dispatcher: Critical Incident Communications

Emergency Telecommunicator Services; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Claremont, CA seeks accurate, calm Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident details, verify locations, alert stations, and maintain radio discipline.

The role requires fast data entry, strong communication, and the ability to stay composed under pressure across all shifts, including nights, weekends and holidays. Experience with CAD and radio systems is preferred.

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch training or experience may be required for some assignments.
• Comfort with computer systems and data entry is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication skills

Data entry

Radio communications

Multi-tasking

Education

High school diploma or equivalent

Tools

Computer-Aided Dispatch (CAD)

Radio systems

Job description

Emergency Telecommunicator Services in Claremont, CA seeks accurate, calm Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident details, verify locations, alert stations, and maintain radio discipline.

The role requires fast data entry, strong communication, and the ability to stay composed under pressure across all shifts, including nights, weekends and holidays. Experience with CAD and radio systems is preferred.