Fire Dispatcher: 24/7 Incident Response & Coordination

Emergency Telecommunicator Services; Willmar (MN); On-site; USD 42,000 - 69,000; Full time

Job summary

Emergency Telecommunicator Services in Willmar, MN seeks a Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans under supervision.

Qualifications

• A high school diploma or GED is commonly required.
• Fire dispatch certification or EMS dispatch training may be required.
• Experience with incident-management coursework is preferred.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Computer systems

Maps

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Job description

Emergency Telecommunicator Services in Willmar, MN seeks a Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans under supervision.