Fire Dispatcher: Critical Emergency Communications

911 Emergency Communications; Town of Whitehall (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Whitehall, NY is seeking Fire Dispatchers to coordinate emergency responses, document incidents, and maintain radio communications with responding crews. This role involves handling incident details and following established response plans under supervision.

Applicants should have a high school credential; dispatch certification or EMS training may be required for certain assignments. The job may require varied shifts to cover nights, weekends, and major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications in Whitehall, NY is seeking Fire Dispatchers to coordinate emergency responses, document incidents, and maintain radio communications with responding crews. This role involves handling incident details and following established response plans under supervision.

Applicants should have a high school credential; dispatch certification or EMS training may be required for certain assignments. The job may require varied shifts to cover nights, weekends, and major incidents.