Fire Dispatcher: Critical Incident Communications

911 Emergency Communications; White Springs (FL); On-site; USD 35,000 - 60,000; Full time

Job summary

911 Emergency Communications in White Springs, FL is seeking a Fire Dispatcher to coordinate emergency responses and maintain clear radio communications with responding crews.

The role requires strong organizational skills, attention to detail, and the ability to manage incident information using computer systems and maps. Training and certification may be required for specialized assignments, with shifts including evenings, weekends, and overtime.

Qualifications

• High school diploma or recognized equivalency commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Comfort with computer systems, accurate data entry, maps, and radio communication; certifications may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Accurate data entry

Attention to detail

Multi-tasking under pressure

Education

High school diploma

Tools

Dispatch software

Radio communications equipment

Maps

Computer systems

Job description

911 Emergency Communications in White Springs, FL is seeking a Fire Dispatcher to coordinate emergency responses and maintain clear radio communications with responding crews.

The role requires strong organizational skills, attention to detail, and the ability to manage incident information using computer systems and maps. Training and certification may be required for specialized assignments, with shifts including evenings, weekends, and overtime.