Fire Dispatcher: Critical Incident Communications

Emergency Telecommunicator Services; Town of Worcester (NY); Sur place; USD 52 000 - 80 000; Plein temps

Résumé du poste

Emergency Telecommunicator Services in Worcester, NY is seeking qualified Fire Dispatchers to coordinate emergency responses, document reports, and maintain clear radio communications during incidents. The role requires attention to detail, strong data-entry skills, and the ability to work rotating shifts including overnights, weekends, and holidays.

Training provided, with potential certification requirements depending on assignment.

Qualifications

• High school diploma or equivalent required; on-the-job training may be provided.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or related coursework may be required for certain assignments.

Responsabilités

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and unit movements.

Connaissances

Attention to detail

Clear radio communication

Multitasking under pressure

Formation

High school diploma or equivalent

Outils

Computer systems

Maps

Radio communication equipment

Description du poste

Emergency Telecommunicator Services in Worcester, NY is seeking qualified Fire Dispatchers to coordinate emergency responses, document reports, and maintain clear radio communications during incidents. The role requires attention to detail, strong data-entry skills, and the ability to work rotating shifts including overnights, weekends, and holidays.

Training provided, with potential certification requirements depending on assignment.