Fire Dispatcher — Critical Communications & Responder Support

Emergency Telecommunicator Services; San Jose (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Emergency Telecommunicator Services in San Jose, CA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise data handling, clear radio communication, and adherence to established response plans.

Fire dispatchers must maintain incident details, support ongoing operations, and work with authorized personnel. Training and certifications may be required depending on the assignment; background screening and shift availability are common

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Some employers provide entry-level instruction for new dispatchers.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio comms

Computer literacy

Maps & navigation

Education

High school diploma or equivalent

Tools

Radio systems

Job description

Emergency Telecommunicator Services in San Jose, CA seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise data handling, clear radio communication, and adherence to established response plans.

Fire dispatchers must maintain incident details, support ongoing operations, and work with authorized personnel. Training and certifications may be required depending on the assignment; background screening and shift availability are common