Fire Dispatcher — San Francisco Emergency Communications

911 Emergency Communications; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

911 Emergency Communications is offering Fire Dispatcher opportunities in San Francisco. Fire dispatchers coordinate responses to fires, rescues, hazards, and other emergencies, maintaining clear radio communication and accurate incident details.

Primary duties include receiving reports, verifying locations, alerting stations, and monitoring unit availability. Positions may involve overnight and weekend shifts, with overtime during major incidents.

Qualifications

• High school diploma commonly required; some agencies provide instruction.
• Fire dispatch certification or emergency communications training may be required for certain assignments.
• Strong computer, map reading, and radio communication skills are important.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and risks; ensure accurate data entry.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and unit movements.

Skills

Information management

Radio communication

Attention to detail

Education

High school diploma

Fire dispatch training

EMD training

Tools

Dispatch software

Radio systems

Job description

911 Emergency Communications is offering Fire Dispatcher opportunities in San Francisco. Fire dispatchers coordinate responses to fires, rescues, hazards, and other emergencies, maintaining clear radio communication and accurate incident details.

Primary duties include receiving reports, verifying locations, alerting stations, and monitoring unit availability. Positions may involve overnight and weekend shifts, with overtime during major incidents.