24/7 Fire Dispatcher — Emergency Communications Pro

911 Emergency Communications; San Jose (NM); On-site; USD 36,000 - 58,000; Full time

Job summary

911 Emergency Communications is hiring Fire Dispatchers for opportunities in San Jose, NM. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, receive incident information, alert resources, and maintain communication with responding crews.

The role emphasizes organized information handling and clear radio communication. Preferred candidates will have a high school diploma or equivalent, be comfortable with computer systems and data entry, maps, and radio operations.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High School Diploma or Equivalent

Job description

911 Emergency Communications is hiring Fire Dispatchers for opportunities in San Jose, NM. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, receive incident information, alert resources, and maintain communication with responding crews.

The role emphasizes organized information handling and clear radio communication. Preferred candidates will have a high school diploma or equivalent, be comfortable with computer systems and data entry, maps, and radio operations.