Fire Dispatcher — 24/7 Ops, Growth & Benefits

911 Emergency Communications; Horton Township (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

911 Emergency Communications in Horton, MI is seeking fire dispatchers to coordinate emergency responses, process incident details, and maintain radio communications. Responsibilities include verifying locations, alerting stations, and managing mutual-aid resources on high-demand incidents.

Ideal candidates have a high school diploma or GED, comfort with computer systems and maps, and may hold fire dispatch or EMS training.

Qualifications

• High school diploma or GED required.
• Training in fire dispatch or EMS preferred.
• Ability to use computer systems and maps.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

Dispatch software

Computer-aided dispatch (CAD)

Radio equipment

Job description

911 Emergency Communications in Horton, MI is seeking fire dispatchers to coordinate emergency responses, process incident details, and maintain radio communications. Responsibilities include verifying locations, alerting stations, and managing mutual-aid resources on high-demand incidents.

Ideal candidates have a high school diploma or GED, comfort with computer systems and maps, and may hold fire dispatch or EMS training.