Fire Dispatcher — 24/7 Operations & Overtime Premiums

Emergency Telecommunicator Services; Bloomfield Hills (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Bloomfield Hills, MI is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communication with responding crews.

This role requires strong data handling, attention to detail, and the ability to follow established response plans. Fire dispatch certification or EMT dispatch training may be required for some assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Incident reporting

Clear radio communication

Data entry

Computer systems

Map reading

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Tools

Radio communication systems

Dispatch software

Job description

Emergency Telecommunicator Services in Bloomfield Hills, MI is seeking dedicated Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio communication with responding crews.

This role requires strong data handling, attention to detail, and the ability to follow established response plans. Fire dispatch certification or EMT dispatch training may be required for some assignments.