24/7 Fire Dispatcher—Critical Emergency Ops

Emergency Telecommunicator Services; Mass City (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services seeks Fire Dispatchers for Mass City, MI. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies; they alert resources and maintain radio communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to incident plans. Work may include overnight shifts, weekends, holidays, overtime, and coverage during major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Education

High school diploma or equivalent

Tools

Computers

Maps

Radio systems

Job description

Emergency Telecommunicator Services seeks Fire Dispatchers for Mass City, MI. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies; they alert resources and maintain radio communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to incident plans. Work may include overnight shifts, weekends, holidays, overtime, and coverage during major incidents.