Fire Dispatcher - 24/7 Ops, Training & Benefits

911 Emergency Communications; Shelbyville (MI); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime

Shift premiums

Job summary

911 Emergency Communications in Shelbyville, MI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise information handling, radio communication, and adherence to established response plans.

Dispatchers must maintain current incident details, operate computer systems, and support responding crews. Work may involve shift work, overtime, and on-call coverage to ensure continuous emergency operations.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or related coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Information organization

Attention to detail

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Shelbyville, MI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. The role requires precise information handling, radio communication, and adherence to established response plans.

Dispatchers must maintain current incident details, operate computer systems, and support responding crews. Work may involve shift work, overtime, and on-call coverage to ensure continuous emergency operations.