Fire Dispatcher: 24/7 Incident Response Specialist

911 Emergency Communications; New Derry (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in New Derry, PA is seeking Fire Dispatcher opportunities to coordinate early responses to fires, rescues, and hazardous incidents. The role emphasizes precise information handling, rapid radio communication, and adherence to established response plans to support responding crews.

Applicants should be comfortable with computer systems, maps, and radio communication. Training and certifications may be required for specialized duties, with shifts including nights,

Qualifications

• High school diploma or GED required; some employers provide entry-level instruction.
• Strong communication skills and ability to document incident details clearly.
• Familiarity with radio protocols and basic dispatch procedures is preferred.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear communication

Attention to detail

Organizational skills

Radio/telecommunications familiarity

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio dispatch software

Job description

911 Emergency Communications in New Derry, PA is seeking Fire Dispatcher opportunities to coordinate early responses to fires, rescues, and hazardous incidents. The role emphasizes precise information handling, rapid radio communication, and adherence to established response plans to support responding crews.

Applicants should be comfortable with computer systems, maps, and radio communication. Training and certifications may be required for specialized duties, with shifts including nights,