24/7 Fire Dispatch & Communications Specialist

911 Emergency Communications; Newville (Cumberland County); On-site; USD 40,000 - 65,000; Full time

Job summary

911 Emergency Communications in Newville, PA is seeking fire dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans under supervision of authorized personnel. Staffing may include overnight shifts and overtime.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications in Newville, PA is seeking fire dispatchers to coordinate responses to fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans under supervision of authorized personnel. Staffing may include overnight shifts and overtime.