Fire Communications Dispatcher: 24/7 Incident Ops

911 Emergency Communications; Adrian Mines (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Overtime eligibility

Shift premiums

Job summary

911 Emergency Communications seeks qualified dispatch personnel to receive, document, and coordinate responses for fires, rescues, alarms, and hazardous conditions from a centralized communications hub in Pennsylvania. The role requires precise data entry, radio operation, and the ability to verify locations and risks while coordinating with station units.

Dispatchers may work flexible shifts, including overnights, weekends, holidays, and incident-driven overtime.

Qualifications

• High school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps and radio communication.
• Fire dispatch certification or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Maps

Attention to detail

Education

High school diploma or equivalent

Tools

Computer systems

Job description

911 Emergency Communications seeks qualified dispatch personnel to receive, document, and coordinate responses for fires, rescues, alarms, and hazardous conditions from a centralized communications hub in Pennsylvania. The role requires precise data entry, radio operation, and the ability to verify locations and risks while coordinating with station units.

Dispatchers may work flexible shifts, including overnights, weekends, holidays, and incident-driven overtime.