Fire Dispatch Specialist — 24/7 Emergency Communications

Emergency Telecommunicator Services; New Alexandria (Westmoreland County); On-site; USD 45,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in New Alexandria, PA seeks a Fire Dispatcher to coordinate responses for fires, rescues, and hazardous situations. You will receive incident information, alert resources, and maintain clear radio communications with responding crews.

The role requires organized information handling and strict adherence to established response plans, with occasional overtime to support major incidents and off-hours operations.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Emergency Telecommunicator Services in New Alexandria, PA seeks a Fire Dispatcher to coordinate responses for fires, rescues, and hazardous situations. You will receive incident information, alert resources, and maintain clear radio communications with responding crews.

The role requires organized information handling and strict adherence to established response plans, with occasional overtime to support major incidents and off-hours operations.