Fire Dispatcher: 24/7 Incident Communications

Emergency Telecommunicator Services; Micaville (NC); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Micaville, NC seeks dedicated fire dispatchers to coordinate responses for fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert resources, and maintain communications with responding crews.

The role emphasizes organized information handling, accurate data entry, and clear radio communication while following established response plans and supervisor directions.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

Emergency Telecommunicator Services in Micaville, NC seeks dedicated fire dispatchers to coordinate responses for fires, rescues, hazardous conditions, and other emergencies. You will receive incident information, alert resources, and maintain communications with responding crews.

The role emphasizes organized information handling, accurate data entry, and clear radio communication while following established response plans and supervisor directions.