Fire Dispatcher – 24/7 Emergency Communications

Emergency Telecommunicator Services; Hendersonville (NC); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services seeks Fire Dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies in Dana, NC. You will receive incident information, alert resources, and maintain communication with responding crews.

The role emphasizes organized information handling, precise data entry, and clear radio communication. Applicants should be comfortable with computer systems and adhere to established response plans under supervision.

Qualifications

• High school diploma or recognized equivalency credential.
• Comfortable with computer systems and accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Attention to detail

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Data entry

Job description

Emergency Telecommunicator Services seeks Fire Dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies in Dana, NC. You will receive incident information, alert resources, and maintain communication with responding crews.

The role emphasizes organized information handling, precise data entry, and clear radio communication. Applicants should be comfortable with computer systems and adhere to established response plans under supervision.