Fire Dispatcher - 24/7 Emergency Communications Expert

Emergency Telecommunicator Services; Summerhaven (AZ); On-site; USD 42,000 - 68,000; Full time

Job summary

Mount Lemmon Fire Department hires fire dispatchers to coordinate emergency responses from a centralized communications center. Dispatchers receive incident details, verify locations, alert responding units, and maintain critical updates during incidents.

Applicants should have a high school diploma or GED, with fire dispatch training or related certifications advantageous. The role involves heavy radio use, data entry, and coordination of responders across shifts.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification or related training may be required for particular assignments.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Map reading

Education

High school diploma or GED

Job description

Mount Lemmon Fire Department hires fire dispatchers to coordinate emergency responses from a centralized communications center. Dispatchers receive incident details, verify locations, alert responding units, and maintain critical updates during incidents.

Applicants should have a high school diploma or GED, with fire dispatch training or related certifications advantageous. The role involves heavy radio use, data entry, and coordination of responders across shifts.