Fire Dispatcher: 24/7 Emergency Communications

Emergency Telecommunicator Services; Jacksonville (AR); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance options

Paid leave

Professional development

Job summary

Fire dispatchers coordinate responses for fires, rescues, and emergencies. They receive incident details, verify locations, alert units, and maintain radio communications with responding crews.

This on-site, full-time role may include overnight shifts, weekends, and overtime. Candidates typically have a high school diploma and training in fire dispatch, EMS dispatch, or incident management.

Qualifications

• High school diploma or recognized equivalency required.
• Comfort with computer systems, data entry, maps, and radio communication.
• Fire dispatch certification or EMS/incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

Fire dispatchers coordinate responses for fires, rescues, and emergencies. They receive incident details, verify locations, alert units, and maintain radio communications with responding crews.

This on-site, full-time role may include overnight shifts, weekends, and overtime. Candidates typically have a high school diploma and training in fire dispatch, EMS dispatch, or incident management.