Fire Dispatcher — 24/7 Emergency Communications

911 Emergency Communications; Rochester (MI); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Rochester Hills, MI seeks fire dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies. Dispatchers receive incident information, alert appropriate resources, and maintain communication with responding crews according to established response plans.

Dispatchers must handle information accurately, work with computer systems and maps, and follow directions from authorized personnel.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Accurate data entry

Map reading

Computer systems familiarity

Education

High school diploma or GED

Job description

911 Emergency Communications in Rochester Hills, MI seeks fire dispatchers to coordinate responses to fires, rescues, hazards, and other emergencies. Dispatchers receive incident information, alert appropriate resources, and maintain communication with responding crews according to established response plans.

Dispatchers must handle information accurately, work with computer systems and maps, and follow directions from authorized personnel.