Emergency Fire Dispatcher – 24/7 Critical Response

911 Emergency Communications; Romulus (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications seeks to fill fire dispatcher roles in Romulus, MI. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, receiving incident details, verifying locations, and maintaining radio communications with responding crews.

These positions require comfort with computer systems, accurate data entry, maps, and radio protocols. Some jobs may require fire dispatch or EMS dispatch training; overtime, nights, weekends, and holidays are common in this

Qualifications

• High school diploma or equivalent commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Education

High school diploma or GED

Fire dispatch training/certification

Emergency medical dispatch training

Incident-management coursework

Job description

911 Emergency Communications seeks to fill fire dispatcher roles in Romulus, MI. Dispatchers coordinate responses to fires, rescues, and hazardous conditions, receiving incident details, verifying locations, and maintaining radio communications with responding crews.

These positions require comfort with computer systems, accurate data entry, maps, and radio protocols. Some jobs may require fire dispatch or EMS dispatch training; overtime, nights, weekends, and holidays are common in this