Fire Dispatcher – 24/7 Emergency Communications

Emergency Telecommunicator Services; Plainfield (IA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Plainfield, IA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain clear radio communication.

The role requires organized information handling and the ability to follow established response plans and directions from authorized personnel. Applicants should have a high school diploma and may need fire dispatch or EMS training.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Computer literacy

Education

High school diploma or GED

Tools

Computer systems

Job description

Emergency Telecommunicator Services in Plainfield, IA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain clear radio communication.

The role requires organized information handling and the ability to follow established response plans and directions from authorized personnel. Applicants should have a high school diploma and may need fire dispatch or EMS training.