Fire Dispatcher - 24/7 Emergency Communications

County Emergency Communications; New Haven (IN); On-site; USD 38,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in New Haven, IN is seeking a Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident information, alert resources, and maintain radio contact with responding crews, ensuring accurate documentation.

This role requires composure, clear radio communication, data-entry accuracy, and familiarity with computer systems. Shifts may include nights, weekends, and holidays; training and certification may be required.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Some employers provide entry-level instruction.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Accurate data entry

Maps familiarity

Education

High school diploma or equivalent

Fire dispatch certification / EMS dispatch training

Job description

County Emergency Communications in New Haven, IN is seeking a Fire Dispatcher to coordinate responses to fires and emergencies. You will receive incident information, alert resources, and maintain radio contact with responding crews, ensuring accurate documentation.

This role requires composure, clear radio communication, data-entry accuracy, and familiarity with computer systems. Shifts may include nights, weekends, and holidays; training and certification may be required.