Fire Dispatcher: 24/7 Emergency Communications

County Emergency Communications; Niantic (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

County Emergency Communications in Niantic, IL seeks Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews.

This fast-paced role requires organized information handling, clear radio communication, and the ability to follow established response plans. A high school diploma and relevant training are commonly required, with shift work including nights and weekends.

Qualifications

• High school diploma or equivalency commonly required.
• Fire communications training or EMS dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organizational skills

Clear radio communication

Computer systems literacy

Accurate data entry

Maps familiarity

Education

High school diploma

Fire dispatch training

Emergency medical dispatch training

Incident-management coursework

Job description

County Emergency Communications in Niantic, IL seeks Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain communication with responding crews.

This fast-paced role requires organized information handling, clear radio communication, and the ability to follow established response plans. A high school diploma and relevant training are commonly required, with shift work including nights and weekends.