Fire Dispatcher: 24/7 Emergency Communications

911 Emergency Communications; Westport (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Westport, Indiana is seeking Fire Dispatchers to coordinate fire service responses, verify incident details, alert stations, and monitor radio channels from a centralized communications center.

This role requires strong attention to detail, excellent communication, accurate data entry, and the ability to work shifts that may include nights, weekends, and holidays; completion of required training may be provided.

Qualifications

• High school diploma or GED required; some employers provide entry-level instruction.
• Dispatchers should be comfortable with computer systems, maps, and data entry; fire dispatch certification or related training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication skills

Attention to detail

Radio communication

Education

High school diploma or GED

Tools

Computer systems

Maps

Job description

911 Emergency Communications in Westport, Indiana is seeking Fire Dispatchers to coordinate fire service responses, verify incident details, alert stations, and monitor radio channels from a centralized communications center.

This role requires strong attention to detail, excellent communication, accurate data entry, and the ability to work shifts that may include nights, weekends, and holidays; completion of required training may be provided.