Fire Dispatcher – 24/7 Emergency Communications

911 Emergency Communications; Mount Pleasant (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Mount Pleasant, MI is seeking a Fire Dispatcher to coordinate emergency responses and maintain critical communications for responding crews. This on-site role requires attention to detail, radio discipline, and rapid information processing during incidents.

Candidates should have a high school diploma and may need fire dispatch training or EMS-related coursework as required by the agency.

Qualifications

• High school diploma or equivalent is commonly required.
• Fire dispatch certification or related training may be required for some assignments.
• Comfortable with computer systems and data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer literacy

Data entry accuracy

Map reading

Radio communication

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Mount Pleasant, MI is seeking a Fire Dispatcher to coordinate emergency responses and maintain critical communications for responding crews. This on-site role requires attention to detail, radio discipline, and rapid information processing during incidents.

Candidates should have a high school diploma and may need fire dispatch training or EMS-related coursework as required by the agency.