Fire Dispatcher — 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Williamston (MI); On-site; USD 48,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Williamston, MI seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert appropriate stations, and maintain ongoing communication with responding crews.

This role requires strong attention to detail, comfort with computer systems and data entry, and the ability to work in a high-pressure environment, including overnight or weekend shifts as needed.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or EMS dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Data entry accuracy

Computer systems proficiency

Maps interpretation

Incident coordination

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Williamston, MI seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, verify locations, alert appropriate stations, and maintain ongoing communication with responding crews.

This role requires strong attention to detail, comfort with computer systems and data entry, and the ability to work in a high-pressure environment, including overnight or weekend shifts as needed.