Fire Dispatch Specialist: Emergency Communications

Emergency Telecommunicator Services; Hebron (CT); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime compensation

Shift premiums

Job summary

Emergency Telecommunicator Services seeks qualified Fire Dispatchers for a role based in Hebron, CT. The dispatcher coordinates fire and rescue responses, maintains incident data, and communicates with responding crews using established plans and radio channels.

Responsibilities include receiving reports, verifying locations, alerting stations, monitoring status, and coordinating resources. The position requires a high school diploma, comfort with computer systems and maps, and strong data entry

Qualifications

• A high school diploma or an equivalent credential is commonly required for entry into dispatch roles.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information for dispatch accuracy.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant updates.

Skills

Computer systems

Data entry

Maps

Radio communication

Education

High school diploma or equivalency

Job description

Emergency Telecommunicator Services seeks qualified Fire Dispatchers for a role based in Hebron, CT. The dispatcher coordinates fire and rescue responses, maintains incident data, and communicates with responding crews using established plans and radio channels.

Responsibilities include receiving reports, verifying locations, alerting stations, monitoring status, and coordinating resources. The position requires a high school diploma, comfort with computer systems and maps, and strong data entry