Fire Dispatch Specialist — Critical Incident Communications

Emergency Telecommunicator Services; Lacon (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Lacon, IL is seeking a Fire Dispatcher to coordinate emergency responses and manage incident information from a central communications hub. The role requires precise data entry, radio discipline, and adherence to established procedures.

Work can include overnight or weekend coverage to support major incidents. Responsibilities include receiving reports, verifying locations, alerting stations, and tracking unit status.

Qualifications

• High school diploma or GED commonly required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Lacon, IL is seeking a Fire Dispatcher to coordinate emergency responses and manage incident information from a central communications hub. The role requires precise data entry, radio discipline, and adherence to established procedures.

Work can include overnight or weekend coverage to support major incidents. Responsibilities include receiving reports, verifying locations, alerting stations, and tracking unit status.